Twitter whistleblower Peiter “Mudge” Zatko proved convincingly that Twitter is in chaos

Twitter has serious problems, according to new testimony from the company’s former security chief. Peter “Mudge” Zatko, who came forward as a whistleblower in August. That’s the central issue: the sensitive personal data of its 400 million users is at risk, he says. During a bipartisan hearing Before the US Senate Judiciary Committee on Tuesday, Zatko shared new details about his earlier claim that about 50 percent of Twitter’s more than 7,000 employees could potentially access any user’s personal information, including their address, phone numbers and even their current physical location. location. Although Twitter has a policy against employees who

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Customer experience and the future of work

Major trends such as the impact of covid-19 on the acceleration of digital commerce, remote and hybrid work, and changing employee expectations leading to the “great resignation” are having profound effects on workforce strategies in contact centers around the world. Indeed, as an industry that requires large numbers of employees, often in hourly positions, and with roles increasingly enabled by technology, customer experience (CX) can be argued to be key to understanding many of the disruptive trends affecting the workforce globally . This report, “Customer Experience and the Future of Work,” examines how organizations around the world are rethinking their

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Ad blockers do not stop cookie pop-ups, but this browser extension will

I flew to England last year, and boy were my arms tired! I’m tired of clicking cookie pop-ups on every website I visit ie. I’m sure you know what I’m talking about: and banners or pop-ups which often appear, uninvited, when you go to a website you’ve never been to before. They should tell you that the website is tracking you using tiny pieces of code called cookies and give you a way to refuse those cookies, as required by law in certain places (England, for example). What pop-ups usually do is tell you that the site you’re visiting uses

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Download: Blood tests to detect cancer and the big cryptocurrency merger

This is today’s edition The Download, our weekday newsletter that provides a daily dose of what’s happening in the tech world. The US is launching a trial of blood tests that promise to detect cancer earlier News: The United States is launching a national trial to assess how effective tests designed to detect signs of multiple types of cancer in blood drawn from a patient’s arm really are. The goal is to help determine how blood test results for cancer should be interpreted, and should provide a standard approach to launching cancer screening studies as companies flood the field with

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Meat consumption and factory farming are on the rise. So are animal welfare laws and plant-based alternatives.

If you could choose to be alive at any point in human history, you’d be hard-pressed to find a better moment than right now. We’re living longer, richer lives with better access to clean water, education, electricity, and basic human rights than ever before. We can celebrate human progress without becoming complacent — after all, there’s never any shortage of bad news to report, and gaping disparities between rich and poor countries will remain far into the future. But McCartney and Lennon were onto something when they sang about things getting better all the time, even if they were talking

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Conservative ledger bans and cryptocurrency restrictions

1 The White House is considering a policy to limit cryptocurrenciesA series of new reports warn of its financial risks, particularly those posed by stablecoins. (WP $)+ It wants to set standards to reduce energy consumption to reduce emissions. (CoinDesk)+ Elsewhere, the US dollar continues to strengthen. (Economist $) 2 A new X-ray method for detecting explosives could also identify tumorsA deep learning algorithm was able to find explosives hidden in a hair dryer. (MIT Technology Review) 3 How Contraceptive Companies Rule the Post-Roe WorldAn unstable legal landscape makes it difficult to plan for the future. (BuzzFeed News)+ The cognitive

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Snap CEO Evan Spiegel isn’t ready to sell his company

Snap co-founder and CEO Evan Spiegel is leading the company through a plummeting stock price, competition from a much larger industry rival and painful staff cuts — but he’s not ready to give up. “When I look at the long-term opportunity in our business, I really believe it’s huge,” Spiegel said, speaking with Kara Swisher and Scott Galloway at Vox Media’s Code Conference in Beverly Hills, California on Wednesday. “I believe we are far from reaching our full potential. And I believe that over time the share price has gone up and down, and we’ve tried to stay focused on

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Roblox avatars are about to get more expressive

Roblox, an online gaming platform where people can play or create games, has 52.2 million daily users. The company’s initial demographic was juvenile, but in recent years it has become a popular destination for teenagers and young adults, with more than half of its users now over 13 years old. The rich, diverse virtual worlds created on the site are considered a precursor to what we might see and experience in the metaverse, with opportunities to connect with other people and personalized avatars that players can use across games. The update is similar to Apple iPhone’s Bitmoji, which uses a

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CVS, Walgreens, Amazon and the Future of Pharmacy

CVS announced Monday that it plans to buy Signify Health, a network of more than 10,000 clinicians who provide in-person assessments and care to U.S. patients in their homes, along with virtual telehealth visits. The An $8 billion purchase is the main bet for the 59-year-old pharmacy chain. It is also an attempt to revive a relatively old concept: the doctor’s house call. CVS is just one of several companies, including Amazon and Walgreens, that have recently invested in home health care. The reason why is simple: the number of people 65 and older in the US practically could double

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Building a great digital user experience with an agile infrastructure

So if I extend that. Two years ago, we launched DevCloud, UBS DevCloud, which is actually an open ecosystem built on a public cloud, where all our software engineers can have a seamless experience from developer to test, to deploying solutions while on the job. This speeds up time to market and reduces costs, which obviously affects customers. With DevCloud, we can also constantly improve our apps, so they’ll never be 10 years old, but instead will still be relevant. Now, the biggest benefit of moving to the cloud is that things that used to take, say, five days are

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